FAQs

Our concepts are deceptively simple to understand but sometimes not so easy to implement. They take a little imagination and a lot of work to get the full benefits.

Naturally, you’re going to have questions. No problem! We’ve got answers and here they are!

Positively Outrageous Service
MicroBranding
Why Service Stinks
When Customers Talk
The Service Prescription

Contact Us

T. Scott Gross & Co., Inc.
P.O.Box 291277
Kerrville, TX 78029-1277
Phone: (830) 792-5555
Mobile: (210) 363-1144
E-Mail: scott@tscottgross.com or buns@bizstx.rr.com.com

Drop us a line. We'd love to hear from you!


Scott & Melanie Gross