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» “Positively Outrageous Service” One Sheet
Start treating your service for what it is – a one-of-a-kind, in-the-moment transaction. T. Scott Gross shares personal examples of how he built his business when he created Positively Outrageous Service and used its principles on his customers.
Scott’s POS principles work because they are simple, practical, and fun! Audiences learn how to multiply their marketing efforts by creating POS experiences that build their brand… and benefit the bottom line.
» “The Service Prescription” One Sheet
What do you get when a dentist, a nurse, and a street medic co-author a book on patient care? You get step-by-step guidelines for building healthcare practices that deliver healthcare the way it was meant to be.
Based on original research by BIGresearch, the answers to tough, never-before-asked questions will prove our point that healthcare—with a big dose of Positively Outrageous Service—is just what the doctor ordered!
Rated G: Good for healthcare practitioners of any kind!
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